Privacy policy — Solve Skin Care

This page explains how information is used when you visit solveskincare.ae, shop or contact us.

Information you provide

For orders, we use your name, phone number, delivery address and ordered product details to fulfil the order and contact you about it. You may provide an email address or account information when registering, contacting us or writing a review. Do not include payment card information or sensitive information in reviews or support messages.

Cart, account and cookies

The store uses cookies and similar technologies to operate the cart, remember login sessions and language/currency preferences, protect the site and analyse its use. You can manage cookies through your browser settings; blocking necessary cookies may prevent some cart or account functions from working.

Payment and delivery

Necessary order details are used with your selected payment or instalment provider and the delivery service to fulfil your shipment. Information you provide directly to those providers is subject to their policies and terms. Review the payment provider's terms before confirming a transaction.

Reviews and external services

Your name and review text may be visible publicly when you post a product review. Technical information such as IP address and browser type may be collected for security and spam prevention. The site uses external services, including Google, Meta and Automattic/Jetpack, for analytics, advertising or embedded components according to the configured settings and components loaded. If you open WhatsApp or an external website, that service's own privacy policy applies to your use of it.

Questions and data requests

To ask about your information, correct it, request a copy or request deletion, contact support@solveskincare.ae or WhatsApp +971 52 811 7364. We may need to verify your identity before handling a request. Some order records may need to be retained to fulfil transactions, for accounting or to meet applicable requirements; ask support about the information related to your order.

Last updated: 26 October 2026.